Response messages via Peppol

Through the Peppol network you can, in addition to invoices, also exchange response messages with your customers or your suppliers. There are two types of response messages, namely IMR and MLR. 

Suppose you send an invoice but, due to a series of unfortunate events, your invoice never reaches your customer. While you are waiting for payment, your customer is waiting for the missing invoice. When you send an invoice through the Peppol network, you know for sure that your invoice has been received by your customer and your customer can let you know immediately whether your invoice is accepted or not.

If you send an invoice through Peppol then your customer can keep you informed of the different successive statuses of your invoice in the processing process. There are 2 types of response messages used namely IMR and MLR.

MLR - Message Level Response.

Via an MLR, your customer can let you know whether your invoice is compliant or not. If your invoice is compliant, your customer will process it further. If your invoice is not compliant, your customer can send you a rejection message via MLR.

IRM - Invoice Response Message (response regarding the status of the document in the processing).

VIa an IRM message, your customer can give you detailed feedback on your invoice. Your customer can accept or reject your invoice and sends you that feedback via an IMR. For example, your customer can reject your invoice because the order number is incorrect, via an IMR you receive the reason for rejection. Later your customer can keep you informed about the status of your invoice in the processing via IMR.  

With IxorDocs, you can easily receive and send these reply messages, making it easy to track the status of both your outgoing and incoming invoices.

Any organization using our Peppol services can choose to register his/her organization to receive/send IMR & MLRs. 

Want to know more? Contact us at or schedule a demo.

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